Privacy Policy

Last updated August 25, 2023

This privacy notice for CSPROFILE ('we', 'us', or 'our'), describes how and why we might collect, store, use,
and/or share ('process') your information when you use our services ('Services'), such as when you:

• Visit our website at http://csprofile.com, or any website of ours that links to this privacy notice

• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If
you do not agree with our policies and practices, please do not use our Services. If you still have any questions
or concerns, please contact us at support@csprofile.com

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any
of these topics by clicking the link following each key point or by using our table of contents below to
find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in
specific situations and with specific third parties. Learn more about when and with whom we share your personal
information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may
mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject
access request, or by contacting us. We will consider and act upon any request in accordance with applicable
data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

1. What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining
information about us or our products and Services, when you participate in activities on the Services, or
otherwise when you contact us.

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does
not reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we record in
log files. Depending on how you interact with us, this log data may include your IP address, device
information, browser type, and settings and information about your activity in the Services (such as the
date/time stamps associated with your usage, pages and files viewed, searches, and other actions you
take such as which features you use), device event information (such as system activity, error reports
(sometimes called 'crash dumps' ), and hardware settings).

• Device Data. We collect device data such as information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the device used, this device data may include
information such as your IP address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system,
and system configuration information.

• Location Data. We collect location data such as information about your device's location, which can be
either precise or imprecise. How much information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address). You can opt out of allowing
us to collect this information either by refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of
the Services.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you,
for security and fraud prevention, and to comply with law. We may also process your information for other
purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our
Services, including:

• To identify usage trends. We may process information about how you use our Services to better

understand how they are being used so we can improve them.

• To determine the effectiveness of our marketing and promotional campaigns. We may process your
information to better understand how to provide marketing and promotional campaigns that are most
relevant to you.

• To save or protect an individual's vital interest. We may process your information when necessary
to save or protect an individual’s vital interest, such as to prevent harm.

3. What legal basis do we rely on to process your personal information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal
reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you
with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate
business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we
rely on in order to process your personal information. As such, we may rely on the following legal bases to
process your personal information:

• Consent. We may process your information if you have given us permission (i.e. consent) to use your
personal information for a specific purpose. You can withdraw your consent at any time. Learn more
about withdrawing your consent.

• Legitimate Interests. We may process your information when we believe it is reasonably necessary
to achieve our legitimate business interests and those interests do not outweigh your interests and
fundamental rights and freedoms. For example, we may process your personal information for
some of the purposes described in order to:

• Analyse how our Services are used so we can improve them to engage and retain users

• Support our marketing activities

• Legal Obligations. We may process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in
litigation in which we are involved.

• Vital Interests. We may process your information where we believe it is necessary to protect your
vital interests or the vital interests of a third party, such as situations involving potential threats to
the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e. express consent) to use
your personal information for a specific purpose, or in situations where your permission can be inferred
(i.e. implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information
without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely
way

• For investigations and fraud detection and prevention

• For business transactions provided certain conditions are met

• If it is contained in a witness statement and the collection is necessary to assess, process, or settle
an insurance claim

• For identifying injured, ill, or deceased persons and communicating with next of kin

• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial
abuse

• If it is reasonable to expect collection and use with consent would compromise the availability or the
accuracy of the information and the collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a province

• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court
relating to the production of records

• If it was produced by an individual in the course of their employment, business, or profession and the
collection is consistent with the purposes for which the information was produced

• If the collection is solely for journalistic, artistic, or literary purposes

• If the information is publicly available and is specified by the regulations

4. When and with whom do we share your personal information?
INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third
parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations
of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to
another company.

5. How long do we keep your personal information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice
unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy
notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal
requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete
or anonymise such information, or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.

6. What are your privacy rights?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you
have rights that allow you greater access to and control over your personal information. You may review, change,
or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws.

These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data
portability. In certain circumstances, you may also have the right to object to the processing of your personal
information. You can make such a request by contacting us by using the contact details provided in the
section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you
also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may
be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in
the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when
applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.

7. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT')
feature or setting you can activate to signal your privacy preference not to have data about your online browsing
activities monitored and collected. At this stage no uniform technology standard for recognising and implementing
DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of
this privacy notice.

8. Do California residents have specific privacy rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your
personal information.

California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are
California residents to request and obtain from us, once a year and free of charge, information about categories
of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a request, please submit your request in writing
to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the
right to request removal of unwanted data that you publicly post on the Services. To request removal of such
data, please contact us using the contact information provided below and include the email address associated
with your account and a statement that you reside in California. We will make sure the data is not publicly
displayed on the Services, but please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups, etc.).

9. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an
updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material
changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of
how we are protecting your information.

10. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at support@csprofile.com

11. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal
information we collect from you, change that information, or delete it. To request to review, update, or delete your
personal information, please fill out and submit a data subject access request.